Communicating with REI
Where to direct questions
If you have specific questions, these teams will help answer as best they can. Your best route to an answer is to email one of these inboxes.
Product questions, orders or returns
REI's customer service team
1-800-426-4840 or live chat via REI's website
Requests for local or national philanthropic donations
REI’s government & community relations team
The co-op’s product sustainability commitments
REI’s sustainability team
Visit rei.com/stewardship or send specific questions to stewardship@rei.com
For prospective vendors
Please review rei.com/greenlight for a comprehensive FAQ and a link to the application.
Inviting an REI expert to keynote or speak on a panel
REI’s spokesperson selection committee
Contacting the board
You are also welcome to share comments and self-nominate yourself for the board via email at board@rei.com. Themes are shared with the board at each quarterly meeting.
You can also send letters via mail to the following address:
REI Board of Directors
1700 45th Street East, Suite 101
Sumner, WA 98390