Frequently Asked Questions

• When do gift cards arrive?

  Gift cards delivered by mail typically arrive within 8-13 business days with free shipping. Expedited shipping typically will arrive within 4 business days. Estimated delivery window from the time of order completion & shipping for in-stock items only, not including possible supply chain-related delays. Need something sooner? E-gift cards are sent directly to the recipient within hours, or on a pre-selected date of your choice. Gift card terms & conditions. 

• I have a question. Who do I ask?

  It's easy to reach us by phone, email or mail. Contact us

• I'm with a business or organization. Can I order cards in bulk to give as gifts?

  Yes! We offer quantity and discount pricing options for businesses and organizations. REI Bulk Gift Cards

• Can I add my gift cards to my member account?

  Add and store all of your REI gift cards to your member account. Login to your member account on any device to access your saved gift cards to use for purchases, anytime.