REI Co-op welcomes new vice president of e-commerce, gear, and apparel
Dec 12, 2019
REI Co-op has hired Michelle Cutter as its new vice president of e-commerce, gear, and apparel. Cutter is the first to serve in the co-op’s newly created role and will work across departments to grow revenue, solve customer problems, and support the REI brand.
“Michelle has a product mindset and deep grounding in design thinking,” says Curtis Kopf, REI’s chief digital officer. “Her customer-centricity, business acumen, collaborative approach, and knowledge of e-commerce makes her a perfect fit for REI.”
Cutter brings more than 25 years of experience working with leading brands in the digital and e-commerce space. Most recently, she was senior vice president of digital and e-commerce at Theory, where her efforts to put customers at the center of the brand helped grow the company’s digital business significantly year over year. Prior to Theory, she worked at a number of other name brand retailers, including Tory Burch, Tumi, Coach, Kate Spade, Reebok, and Saks Fifth Avenue.
“I am excited about this new adventure with REI,” says Cutter. “I am especially interested in the co-op’s interest in growing its digital business and invest in continuously improving the customer’s experience through all of its channels.”
In her spare time, Cutter enjoys skiing, hiking, and biking with her family and is looking forward to exploring all that the Pacific Northwest has to offer.
About the REI Co-op
REI is a specialty outdoor retailer, headquartered near Seattle. The nation’s largest consumer co-op, REI is a growing community of 24 million members who expect and love the best quality gear, inspiring expert classes and trips, and outstanding customer service. In addition to the co-op’s many stores across the country, outdoor enthusiasts can shop at REI.com, REI Outlet or the REI shopping app. Everyone is welcome to shop REI, but members who join the co-op enjoy a range of benefits. More than a retailer, REI is a purpose-driven and values-led company dedicated to enabling life outside for all.