Checkout and payment issue

• Why are there pending charges on my card?
• Restricted Brands & Countries/Territories
• Why isn't my coupon working?
• How do I add a promo or coupon code to my order?
• Are coupon codes case-sensitive? Should I include spaces?
• My coupon does not work for a particular brand, why not?
• Why can’t REI honor the coupon for excluded brands?
• How do I add a coupon code after my order has already been placed?
• Can the coupon be applied to my purchase after the Sale Event is over?
• I missed the Sale Event, and my coupon is not working on the checkout page.
• How many times can I use my coupon code?
• Why was I charged multiple times for the same order?
• Why did I get an email asking me to call with a new form of payment?