All help content for Payment & Gift Cards

• Are coupon codes case-sensitive? Should I include spaces?
• Why are there pending charges on my card?
• Buy Now, Pay Later at REI
• Can I place a tax-exempt order?
• Can online promotions and sale event coupons be applied in REI retail stores?
• Can the coupon be applied to my purchase after the Sale Event is over?
• Does REI offer a military discount?
• Forms of Payment Accepted by REI
• Gift Card PIN Issue?
• How do I add a coupon code after my order has already been placed?
• How do I add a promo or coupon code to my order?
• How many times can I use my coupon code?
• I misplaced my coupon. How can I get the coupon code?
• I missed the Sale Event, and my coupon is not working on the checkout page.
• Lost Your Gift Card?
• My coupon does not work for a particular brand, why not?
• Why isn't my coupon working?
• Placing a Gift Order Online
• Price Adjustments
• Price Matching
• Pricing
• Promotions & Coupons FAQ
• REI Gift Cards
• Restricted Brands & Countries/Territories
• Sales Tax
• Why can’t REI honor the coupon for excluded brands?