Contact Us

Popular Tools for Quick Help


Email and Online Live Chat
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REI representatives can provide email and live chat online for questions. Click on the green chat bubble in the lower-right corner of your screen for chat, or go to this page to send us an email.
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If your question is urgent or time-sensitive, we suggest contacting us via phone or live chat at your earliest convenience.

Phone​​​​​​​​
  • From the U.S. and Canada—Call 1-800-426-4840 Monday through Friday, 6 AM to 8 PM Pacific Time, Saturday and Sunday, 8 AM to 5 PM Pacific Time.
  • International—Call 1-253-891-2500 Monday through Friday, 6 AM to 8 PM Pacific Time, Saturday and Sunday, 8 AM to 5 PM Pacific Time. English language only.
  • Fax—Dial 1-253-891-2523.
 
​​​​​​​Corporate & Group Sales
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Get volume discounts when you outfit your team or group from our full line of outdoor gear and clothing. Ordering is easy. Learn more about our Corporate & Group Sales.
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Retail Stores
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Please see our Store Locator for specific store information and hours for in-store shopping and Curbside Pickup.
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Mail
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Write to:
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REI
Sumner, WA 98352-0001

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