Bike Shop Services

You've got your dream bike; we've got the tools, expertise and resources to keep it in top shape! You'll find that REI services are unmatched by other outdoor retailers and department stores. If you've got a problem with your bike, its components or its accessories, we can take care of it for you.

  • Master Techs: To bring you the best service possible, REI has built a rigorous training and certification program for REI staff—our Master Tech program. Our technicians are trained at the Barnett Bicycle Institute in Colorado Springs. Such training ensures a high-level of standardized service that sets REI apart from your average bike shop.
  • Tips & Advice: Always ready with friendly advice and tried-and-true tips, our cycle shop employees are avid cyclists with years of experience. They can get you the information you need to make informed buying decisions.
  • Basic Tune-Up: Get your bike in shape for the upcoming season. Includes inspection, lubrication and precision adjustment of drivetrain, derailleur, steering, brake and wheel systems.
  • Performance Tune-Up: Basic tune-up plus full drivetrain cleaning, wheel tensioning, dishing and radial truing, and minor frame cleaning. This is essential care for mountain bikes.
  • Overhaul: Thorough inspection, disassembly, cleaning, lubrication, reassembly and adjustment of most major components including bearing systems.
  • Performance Overhaul: Overhaul plus pedal overhaul, wheel tension balancing, frame and fork alignment, cleaning and waxing.
  • Suspension System Services: Includes oil change, tuning and/or overhaul of both front and rear suspension systems. (Most manufacturers recommend this service every 100 hours of use.)
  • Fit Service: At REI you can get your bike fitted before you buy. If you've already bought a bike, our fit service extends to you as well.
  • Full Brake System Service: Inspection, lubrication and adjustment of brake system including lateral wheel truing.
  • Full Drivetrain Service: Inspection, cleaning, lubrication and precision adjustment of drivetrain and derailleur systems.
  • Complete Custom Wheel-Building: Spoke preparation, build, and balance spoke tension.
  • In addition to the packages shown above, we also offer a full range of "a la carte" services. Use our Store Locator to find the REI bike shop nearest you.
Bike Shop

Store Locator

Use our store locator to find the REI bike shop nearest you.

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